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HFM receives five-star ratings from Healthgrades
Holy Family Memorial today announced that it has received three 5-star ratings by Healthgrades, the leading provider of information to help consumers make an informed decision about a physician or hospital. This recognition is part of new findings released today in American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation, which evaluates the performance of approximately 4,500 hospitals nationwide across nearly 30 procedures and conditions. A 5-star quality measurement indicates that Holy Family Memorial Hospital’s clinical performance is better than expected.

Healthgrades bases its objective hospital quality measures solely on clinical performance and updates them annually, free to the public. The 2013 performance outcomes are now available at www.healthgrades.com . Holy Family Memorial is a recipient of the following Healthgrades accolades:

Orthopedic
• Five-Star Recipient for Joint Replacement for 6 Years in a Row (2008-2013)
• Five-Star Recipient for Total Knee Replacement for 6 Years in a Row (2008-2013)

Gastrointestinal
• Five-Star Recipient for GI Procedures and Surgeries for 2 Years in a Row (2012-2013)

“We are honored by this recognition and feel it reinforces our vision of performance excellence,” states Mark Herzog, President and CEO of Holy Family Memorial. “Here at HFM we are not only focused on making patients better and helping them achieve healthier lives, but on making ourselves better through innovation and performance improvement. We pride ourselves on being an innovative caregiver focused on providing safe, effective, top-notch care.”

He continues: “As HFM continues to transform healthcare, our focus is keeping individuals healthy and out of the hospital, to reduce hospital costs and move care to less costly settings in clinics or at home, whenever possible. We do this by providing the right care in the right setting to achieve the right outcome.” It’s an approach he says is working, citing consistent national recognition by HFM nationally in the top 5% of all hospitals for performance in patient safety, quality and innovation, including:

  • 2012 recipients of Anthem Quality Improvement Program bonus for top-tier performance
  • 2012 recipients of Humana Physician Quality Model Practice Rewards Program 
  • Four-time Recipient of HomeCare Elite, a compilation of the most successful Medicare-certified home health care providers in the United States
  • Multiple Awards for innovative advances in electronic medical record which enhances care coordination
  • Majority of measures for American Hospital Association’s Hospital Quality Alliance exceeding state and national benchmarks, most at 98-100%
  • Cancer Care certified with commendation by the American College of Surgeons
HFM received additional accolades from Healthgrades for 2012:

  • Ranked #9 in WI for Overall Orthopedic Services in 2012
  • Ranked among Top 10 in WI for Overall Orthopedic Services for 3 years in a row (2010-2012)
  • Five-Star Recipient for Gynecologic Surgery for 2 years in a row (2011-2012)
For its analysis, Healthgrades evaluated approximately 40 million Medicare hospitalization records for services performed from 2009 through 2011 at approximately 4,500 short-term, acute care hospitals nationwide. Healthgrades found that patients treated in hospitals receiving 5 stars had, on average, 75% lower risk of dying than if they were treated in hospitals receiving 1 star (across 18 common procedures and diagnoses, such as heart bypass surgery, stroke, and pneumonia).

In this year’s report, Healthgrades also analyzed findings over its last five study periods (2005-2011) to provide an overview of trends in hospital quality over a longer period. Among its key findings, Healthgrades found that the nation’s average in-hospital risk-adjusted mortality rate improved 22% for procedures and conditions studied by Healthgrades over the last seven years.

Healthgrades independently measures hospitals based on data that hospitals submit to the federal government. No hospital can opt in or out of being measured, and no hospital pays to be measured. Healthgrades risk adjusts for patient demographic characteristics and clinical risk factors, thereby taking into account how sick patients are upon hospital admission.

For more information on Holy Family Memorial, visit www.hfmhealth.org/fivestar .

More information on the American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation, including the complete methodology, can be found at www.healthgrades.com/quality .