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Administrative Fellowship Program

Holy Family Memorial is dedicated to helping individuals and communities achieve healthier lives, and a crucial component of our mission is rooted in educating and developing future leaders of healthcare administration. As a comprehensive community hospital and multispecialty physician group, HFM provides an ideal setting to experience a sophisticated, technologically advanced and integrated healthcare organization. The senior leadership team at HFM continues to dedicate themselves to and invest in the program in order to maximize the fellowship experience.

The Administrative Fellowship Program is structured as a 12-month, combined rotations- and projects-based fellowship, where the fellow will have the opportunity to choose projects tailored to their interests as well as work on meaningful projects that fulfill the needs of the organization. The fellow meets regularly with the President & CEO, Mark Herzog, and will rotate under each member of the senior leadership team.

HFM’s acute care hospital consists of an emergency department, 80 private patient rooms, including a 10-bed ICU and 10-room OR, a hospitalist program for adult inpatient care and state-of-the-art diagnostic imaging and laboratory services. The HFM Physician Network consists of around 80 providers, and provides the fellow with valuable experience in practice group management. The fellow will gain exposure to a wide variety of robust primary care (family medicine and internal medicine) and specialty services, including orthopedics, cardiovascular services, obstetrics/gynecology and pediatrics, and surgical services. Fellows will be able to learn from and develop their skills in a service line environment, where teamwork, collaboration, and coordination of care result in higher quality and a better patient experience. See About Us

Experiences include:
  • Strategic and Market Planning
  • Financial Analyses and Performance
  • Governance
  • Hospital Operations
  • Clinic Operations
  • Physician Services
  • Project Management
  • Process and Performance Improvement

Why the HFM Administrative Fellowship Program: The Administrative Fellowship Program is embedded in our culture as a “learning organization” and sponsored by the CEO and senior leadership team. The fellow will be able to provide value-added, hands-on project work in variety of strategic, operational, financial, and clinical areas. Rotations directly under the CEO and senior leadership team offer the fellow the unique opportunity to gain mentorship and exposure to C-suite and governance activities beyond the traditional fellowship program.

Administrative Fellowship Program Structure

The Fellowship Program is a full-time, salaried position beginning each June. As a fellow, you receive a competitive salary, benefits package, and accrue both vacation and sick leave. Opportunity to attend state, regional, and national conference and education events are also available to the fellow.

Rotations last between one and three months and are geared to the individual interests, skill set, and professional goals of the fellow. Rotational areas include executive experience, finance, physician services, hospital services, organizational development, and business/innovation. Mentors on the senior leadership team include:
  • Mark Herzog, FACHE, President & CEO
  • Steve Driggers, M.D., Chief Clinical Officer
  • Mary Maurer, VP of Business Development/Chief Innovation Officer
  • Patty Huettl, VP of Finance/Chief Financial Officer
The fellow works on a variety of projects based on both the needs of the organization and the fellow’s specific interests and skills. The fellow is also encouraged to take ownership of a high impact project spanning the length of the fellowship. Past projects from former fellows include:
  • Network-wide Environmental Assessment
  • Pro Forma Analysis for the Expansion of the Wellness Center
  • Consumer Research Survey for Patient Media Preferences
  • Cost/Benefit Analysis for Rheumatology Physician Recruitment
  • New Market Area Business Proposal
  • Patient Centered Medical Home Report/Presentation
  • Facilities Strategic Planning
  • Integration and Physician Personal Practice Development Plan
  • Cardiology Service Line Growth Plan
Application Process
Students applying for the fellowship should submit the following documents in one envelope postmarked by October 1, 2013:
  • Cover Letter
  • Personal Statement
  • Two Letters of Recommendation (one academic and one professional)
  • Official Transcript of Graduate Coursework
  • Resume
Please mail completed applications to:
Mark Herzog, President and Chief Executive Officer
Holy Family Memorial
2300 Western Avenue
P.O. Box 1450
Manitowoc, WI 54221-1450

Questions can be directed to:
Becky Martell
Employment Coordinator
(920) 320-4029

Application Process Timeline:
Application Deadline October 1, 2013
Phone Interviews Mid-October 2013
Onsite Interviews Late-October 2013
Fellowship Start Date June 2013

Program Mentorship
Fellowship Preceptor:
Mark Herzog, FACHE, President & CEO – short biography

Program Mentors:
  • Steve Driggers, M.D., Chief Clinical Officer 
  • Laura Fielding, Administrative Director of Organizational Development
  • Patty Huettl, VP of Finance/Chief Financial Office
  • Mary Maurer, VP of Business Development/Chief Innovation Officer
  • Bonny Range, VP of Patient Services/Chief Nursing Officer
About HFM and Manitowoc
Holy Family Memorial is sponsored by the Franciscan Sisters of Christian Charity, and has served the Lakeshore Region since 1899. Its mission is to help individuals and communities achieve healthier lives.

Holy Family Memorial is accredited by the Joint Commission and has been recognized nationally for its commitment to patient care safety, quality and leadership. Just of the few awards are:
  • Four-time recipient of the National Excellence in Patient Safety Award (top 5% of hospitals)
  • Recipient of Solucient 100 Top Performance Improvement Leaders (top 2%)
  • Awarded Premier CareScience Select Practice Quality Leader (top 1%)
  • Recognized as Top 25 Most Wired Small Hospitals
  • Has achieved HIMSS Meaningful Use Stage 6
Manitowoc is located in Wisconsin on the shores of Lake Michigan and is ideal for both raising a family and pursuing outdoor interests. In fact, Forbes rated Manitowoc as one of three top cities in America to raise a family due to: solid average incomes, good educational prospects, low costs, short commute times and high rates of home ownership. The community offers a public and two parochial (one Catholic and one Lutheran) school systems K through 12, as well as a multitude of activities for children and families. There is an abundance of public beaches, state parks, and biking trails in the area. There are also numerous lakes for fishing and boating. Manitowoc is in a great location—45 minutes from Green Bay, 1.25 hours from Milwaukee, and 2.5 hours from Chicago. Golf enthusiasts will enjoy that Whistling Straits, home of the 2010 PGA Championship and a ‘Top 5 Golf Destination’, is just 10 minutes south of Manitowoc.

Administrative Internship Overview
The Administrative Internship Program as HFM offers interns exposure to all facets of network operations and senior leadership team activities, including network-wide initiatives, strategy advancements, and goal procession and research. Interns rotate through divisions of the network under the guidance of senior leaders and perform a wide variety of analytical, administrative, and support projects as assigned. Opportunities to shadow and round within different departments and service lines of the network are also available. Interns report directly to and meet weekly with the President & CEO, Mark Herzog. Rotations include:
  • Executive Experience
  • Medical Center Services
  • Network Physician Services
  • Organizational Development
  • Business Development and Innovation
  • Finance
The Internship Program is a 12-week, full-time, salaried position. Interested applicants should be students in either a Master of Health Care Administration or Master of Hospital Administration program. Previous experience within healthcare is not required.