Our enrollment process has been updated - at this time we are not offering online enrollment. Our staff members are happy to assist you in getting enrolled.
If you have any questions call 920-320-2727 (Monday - Friday, 7:30 AM to 6:00 PM)
Urgent Medical Matters: If you are experiencing a medical emergency, call 911 or your provider's office. DO NOT use the myHealth portal to reach your provider in case of emergency.
Pay my hospital bill
Refill an Rx
Who can use myHealth?
HFM’s myHealth patient portal is available to any patient who has visited either Holy Family Memorial hospital or one of its affiliated clinics. For more information regarding myHealth, please contact HFM Health Information Management (HIM) Dept or the clinic where you receive care.
When would I use myHealth?
myHealth can be used to review your basic medical record, including discharge information obtaining prescription renewals, requesting non-urgent appointments and messaging your provider.
What are the computer system requirements for myHealth?
You will need a computer with internet access and have an active email account.
How do I enroll in myHealth?
To enroll, you must have an active email address. If you do not currently have an email address, please sign up for one before you proceed. You will need to provide your email address when you register for your next appointment, by calling your clinic, or by calling our Health Information Management department at 920-320-2727. Registration forms are available at your clinic or at the hospital’s registration areas.
Why doesn’t my temporary user logon and password work?
The temporary logon and password are case sensitive. It is best copy and paste each into the logon screen.
Is my personal health information secure?
and myHealth Terms and Conditions upon accessing myHealth.
Who do I contact about the content of myHealth?
Depending on the question, there are several options.
---For results, medications, or questions about your medical care either message your provider via the messaging button or call the clinic directly
---For scheduled appointments, message your provider via the message button or call the clinic directly
---For technical or logon questions, send a message via the Contact Us button in myHealth.
Can I view a family member’s health information in myHealth?
To obtain access to view a family member’s health information (parent, child, spouse), you must first complete a proxy request. These forms are available by emailing HIMG@hfmhealth.org
. Include your name, date of birth, and who you are requesting proxy for along with your relationship to that person.
Can I send a message to my provider or my proxy’s provider?
Yes, you can send a message directly to your provider’s office. The message should be initiated from the patient’s record that you are inquiring about. The message becomes a part of that patient’s permanent medical record. If you are sending a message on behalf of a party to whom you are a proxy for, please open that person’s profile and initiate message from the message button.
How do I change my myHealth password?
From the logon page, enter your user name into the Logon Id field, then click on the Forgot Password link next to the Password field. You will be prompted to enter in your current logon id and email address and click on submit. You will receive an email shortly thereafter with your new password information. Complete the change password screen. You do NOT need to create a new user id if you already have one.
I forgot my password, how do I find out what it is?
Follow the steps for number 10 above to receive a new password.
Will my myHealth password expire?
No, it will not expire however you can change it whenever you need to by following the instructions in number 10 above.
How do I inactivate my account?
Complete the inactivation form on the HFM website and follow the instructions to submit it.
Who do I contact if I have a technical question regarding access to myHealth?
– please include your full name, date of birth, home address and description of your problem.