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The Joint Commission

Public Notice of The Joint Commission Survey

The Joint Commission (TJC) conducts periodic accreditation surveys of the Holy Family Memorial network.

The purpose of the survey is to evaluate the organizations’ compliance with nationally established The Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with The Joint Commission's field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for a public information interview must be made in writing and should be sent to The Joint Commission. The request must also indicate the nature of the information to be provided at the interview. Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

or Faxed to 630-792-5636
or Emailed to complaint@jointcommission.org

An account representative will contact the individual requesting the public information interview prior to the survey, indicating the location, date and time of the interview and the name of the surveyor who will conduct the interview.

This notice is posted in accordance with The Joint Commission's requirements.

If you have any comments or questions, you may contact them at one of the following:

Website:  www.jointcommission.org
Central Office Number  630-792-5000