A kudos for Gina from one of our payors:
I wanted to share with you what a pleasant experience it has been working with Gina. When we sent our request for medical records for HEDIS, Gina contacted us to share that they can provide EMR access due to resources related to COVID 19. Throughout the whole process which started with her letting me know what I needed to provide for access, through a coworker also needing after the initial request, and throughout the time when we had questions on access and records, Gina has been amazing. It really helped us to show more compliance. Gina assisted me. Just wanted to ensure you knew how much she meant and how appreciative I am of her.
Quality Improvement Specialist
Arise, WPS and Aspirus Arise