Holy Family Memorial has returned to a no visitor policy Wednesday, November 11, to ensure a healthy and safe environment for patients and staff during the COVID-19 pandemic. The updated visitor guidelines applies to the HFM Medical Center and all HFM outpatient clinic locations.
HFM Visitor Policy
Visitors will not be allowed in HFM facilities, except for:
- Pediatric patients may have a parent or guardian with them.
- Labor and Delivery patients may have a support person.
- Patients who have mobility issues, cognition concerns, need behavioral redirecting, require emotional support, or need assistance with caregiver/patient education may have a support person.
- End-of-life situations.
- Power of Attorney for Health Care for the patient on a case-by-case basis.
- Emergency Department on a case-by-case basis following the criteria noted above.
- Same-day surgery and outpatient procedure patients will be dropped off at the HFM Medical Center’s Western Avenue entrance. The caregiver will be called after the procedure.
All staff, patients and visitors are asked to wear an approved mask while in an HFM facility. HFM has modified its mask guidelines to exclude neck gators, bandana-style masks, and masks with side valves. Those who come to the facility without an approved mask will be provided one prior to entering. All visitors will be screened for COVID-19 symptoms and exposure prior to entering our facilities.
HFM recognizes how important it is for families to connect with hospitalized loved ones. We encourage telephone calls to patients who can receive them. For all others, we ask that families designate one person to serve as a spokesperson to communicate with hospital staff and relay information to other family members.