• Will my employer find out I've been to the EAP? Is this confidential?

    Your EAP visits are confidential; however, there are a few exceptions to confidentiality that include the following:

    • Reporting suspected child abuse or neglect
    • Reporting if there is an imminent danger to client or others
    • Reporting information required by court subpoena
    • With written permission from client to another party
  • Where are you physically located?

    1520 S. 41st Street, Manitowoc, WI 54220

  • Who can use the program?

    All employees and family members living in the home, to include partners, spouses, children and step-children up to the age of 26 years old, can access EAP.

  • What is the cost?

    These services are offered as a benefit by your employer at no charge.

  • What if my problem isn't resolved after the EAP sessions are used?

    If you have used your EAP sessions and your issue is not resolved, then a referral will be given to a community-based agency. EAP is available to help you determine if the cost of treatment is covered by your health insurance plan.

  • How does EAP work?

    Our Employee Assistance Program provides professional staff to confidentially address issues which concern you and/or your family members. Call to schedule an appointment, during which time the following services will be provided:

    • An assessment and plan of action
    • Short-term problem resolution
    • Referral if necessary
    • Follow-up and case management services
  • What problems or issues can I use EAP for?


    • Alcohol or drug abuse
    • Anxiety and depression
    • Smoking
    • Weight management
    • Chronic illness

    Family Issues

    • Death of a friend or family member
    • Pregnancy
    • Marital/relationship problems
    • Parent-child conflicts

    Job Concerns

    • Performance issues
    • Conflict
    • Retirement
    • Career decisions
  • Do you prescribe medication?

    No. We can help you find a prescriber if medication is needed.