Employee Assistance Program (EAP)

HFM Transcend Employee Assistance Program (EAP) is available to all employees and their immediate family members and children up to age 26 living in the household. Our Employee Assistance Program provides professional counselors to confidentially address issues which concern you and/or your family.

EAP is here to provide early intervention to help you deal with challenges in your life before those issues jeopardize your health, family life, or job performance. The program offers you sensitive, professional and confidential support.

All who seek assistance are ensured of full confidentiality. When a supervisor refers an employee to EAP, the employee will be asked to release the information that a plan of action has been developed and that the employee is participating in that plan. Only life-threatening situations outweigh client confidentiality. Participation in EAP will not jeopardize job security or opportunity for advancement.

The investment of the initial assessment/interview and follow up sessions are offered as a benefit by your employer at no charge. While the majority of EAP sessions are held at Transcend in Manitowoc, alternate assessment sites can be arranged for those that live outside the Manitowoc area.

The EAP Office Assistant can assist in making those arrangements. Office hours are 8 a.m. to 5 p.m. Monday through Thursday, and Fridays from 8 a.m. – 3:30 p.m. with evening appointments available upon request. During regular business hours, the EAP Office Assistant will assist people with scheduling an appointment or talking with an EAP Consultant. An EAP Consultant is available 24/7 for crisis intervention via telephone.

Specific Transcend EAP services vary from company to company so please speak with your company benefits person or call Transcend EAP to determine the specific services that are available to you.

These sessions provide professional, confidential assistance to help resolve concerns that affect their personal lives or work performance, including:

  • Alcohol and drug abuse
  • Depression or anxiety
  • Financial concerns
  • Marital and family problems and concerns
  • Work-related issues