Price Transparency

Holy Family Memorial wants to help you make good health care choices. We believe it is important to be transparent about the cost of your care.
The Center for Medicare and Medicaid Services require hospitals to provide:

These files are machine-readable and not meant to be opened by a web browser. Clicking on the links will begin a file download.

What Do These Charges Mean?

Medicare has defined several different types of standard charges that should be available for patients to see. They are:

  • Hospital standard charges
  • Self-Pay standard price
  • Payer-specific standard charge
  • Minimum standard charge
  • Maximum standard charge

Hospital Standard Charges

The hospital standard charge is the full list price from the hospital chargemaster or CDM (charge description master). Each hospital sets a gross charge for every individual service rendered to patients within their chargemaster. These standard charges do not include any discounts that may be offered, and they serve as the starting point from which payment is negotiated with individual insurance payers for specific insurance plans. As a patient receives services throughout the hospital visit, a charge for each service provided is generated on the patient’s account resulting in a claim that is submitted to the patient’s insurer.

Patients will almost never pay the listed standard charge for healthcare services. However, under federal law, all insurers, including Medicare and Medicaid, must be billed the amount listed on the chargemaster for those services

Standard charges can vary, sometimes greatly, from hospital to hospital for the same procedure or service based on how each hospital manages its charges and costs. Charges can vary based on geography, physician supply and medication preferences, the kinds of services the facility typically provides, and the expertise required to deliver these services. Depending on which (if any) group purchasing organization the hospital is a part of, drug and supply costs can also vary greatly

Self-Pay Standard Charge

The self-pay standard charge is the discounted price offered to patients willing to pay in cash at the time of service without involving insurers. This is often referred to as the self-pay price.

Payer-Specific Standard Charge

The payer-specific standard charge is the charge that a hospital has negotiated with a third-party payer for an item or service. This negotiated charge amount will likely vary from payer to payer and even between insurance plans for the same insurance payer.

Minimum Standard Charge

The minimum standard charge is the lowest charge that a hospital has negotiated across all insurers for an item or service.

Maximum Standard Charge

The maximum standard charge is the highest charge that a hospital has negotiated with all insurers for an item or service.

Understanding the Price Transparency Machine-Readable File

Pricing for all items and services (chargemaster)

This is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital – each test, exam, surgical procedure, room charge, etc. Given the many services provided by hospitals 24 hours a day, seven days a week, a chargemaster contains thousands of services and related charges

The chargemaster amounts are billed to an insurance company, Medicare, or Medicaid, and those insurers then apply their contracted or fee schedule rates to the services that are billed.

Shoppable Services

The high degree of variation in charging practices and differences in reimbursement methodologies between insurance payers make it difficult for patients to get the intended full-benefit of “pricing transparency.” Medicare wanted to give patients another way to compare prices, so the requirement asked hospitals to make prices available for shoppable services or items in a patient-friendly format.

Medicare defines “shoppable services” as services that typically can be scheduled by a patient in advance on a non-urgent basis. Medicare has identified 70 shoppable services that all hospitals should include and has asked hospitals to choose at least 230 additional shoppable services that they perform most frequently.

Financial Assistance

Financial counselors are available to answer your questions about financial assistance programs that may be available to you.

Frequently Asked Questions

Q What is the Chargemaster Price List?

A The Chargemaster Price List is a comprehensive list of hospital inpatient and outpatient charges that Holy Family Memorial bills for. This is a starting point for charges, not what patients are billed.

Q Is the charge listed on the Chargemaster Price List what the patient can expect to pay?

A No. The Chargemaster Price List is the starting point for charges, but what the patient is billed will depend on their insurance, if any, as well as the services, procedures, and items used at the time of service.

Q What are factors that determine charges beyond the Chargemaster Price List?

A The total amount Holy Family Memorial bills vary from one patient to the next and will ultimately depend on the services and items received. Some of those variants include:

  • How long the service takes to complete
  • How long the patient takes to recover from the service
  • If the procedure is more or less difficult than expected
  • What kind of medications are administered
  • If complications arose during the procedure
  • If additional treatment was required