The Joint Commission conducts periodic accreditation surveys of the Holy Family Memorial network. The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the organization.

The Joint Commission standards deal with organizational quality of care and safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with The Joint Commission’s field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. Requests for a public information interview must be made in writing and should be sent to The Joint Commission. The request must also indicate the nature of the information to be provided at the interview.

Such requests should be addressed to:

  • Division of Accreditation Operations
  • Office of Quality Monitoring
  • The Joint Commission
  • One Renaissance Boulevard
  • Oakbrook Terrace, IL 60181
  • Faxed to 630-792-5636
  • Emailed to [email protected]

An account representative will contact the individual requesting the public information interview prior to the survey, indicating the location, date and time of the interview and the name of the surveyor who will conduct the interview.

This notice is posted in accordance with The Joint Commission’s requirements.

If you have any comments or questions, you may contact The Joint Commission at one of the following: