- Your MyChart account is the easiest way to make payments, view statements, set up payment plans, and more!
- To make a payment without an account, guest pay is also available at MyChart – Pay as Guest.
- Please note, home-based service bills cannot be paid online. Please contact Home Health billing at 920-320-4229 for payment options.
- For Holy Family Memorial billing questions for dates of service prior to April 2, 2022, please contact 920-320-2591.
Pay by Phone
Call to pay: 800-803-8155
Pay in Person
2300 Western Avenue
Manitowoc, WI 54220
400 Woodland Prime
N74 W12501 Leatherwood Court
Menomonee Falls, WI 53051
Monday – Friday: 8 a.m. – 4:30 p.m.
Pay by Mail
Send invoice with check or money order to:
P.O. Box 734462
Chicago, IL 60673
Learn more about our billing and financial services.
Patient Billing Information
Patients are responsible for the charges of services received. However, to assist patients in meeting their financial obligations, Holy Family Memorial will bill their health insurance carrier(s), as long as a valid ID card or information regarding insurance coverage is presented at the time of registration.
We accept assignments of benefits and maintain an active follow-up program with all insurance carriers. Insurance is billed as a courtesy to the patient and patients remain responsible for contacting their insurance carrier to ensure prompt payment of their accounts. Patients should contact their insurance if payment has not been made within 45 days.
If any amount is due after insurance coverage, Holy Family Memorial will send monthly statements to the patient or responsible party to keep them informed of the status of all open accounts.
Patients who are uninsured or fail to provide us with adequate billing information, including proper managed care authorization referrals, are responsible for the total payment of their bill. Any payment arrangements, other than payment in full, must be approved in order to keep your account from being considered past due.
We are committed to providing quality health care to every person who is in need, regardless of the ability to pay. Patients without insurance will receive an uninsured discount, which is reflected on the patient statement. Uninsured patients may also qualify for an additional discount based on household income. This discount is provided through the Financial Assistance Program.
Please contact a Financial Counselor at 414-805-6206 if you are unable to pay your bill in full at the time it is due. A Financial Counselor will work with you to identify the best options for you, including government programs for which you may be eligible or the Financial Assistance Program.
Learn more about our patient financial services.
Other Bills You May Receive
In addition to your Holy Family Memorial bills, you may receive bills from other physicians who may have provided services—for instance, radiologists or other specialists. Please contact their office directly if you have any questions concerning their bills or to apply for their Financial Assistance Program. Contact information can be found on the statement you receive from their office.